Simple&Smart expresses its brand. It is simple and smart! A unit that is value for money with an excellent and fresh design. Quick delivery, quick response and responsible people. The company offers a training for technicians online and this avoids any delay of education. The only negative thing is the standard package because it is a little bit unmanageable.

Mr. Stavros Topouzi
MEGADENT - Greece
  • Opinion on the product and delivery times (from 0 to 5): 5
  • How fast is the staff in sending replies, documents, info. etc…?: 5
  • Express your satisfaction on technical knowledge and courtesy of the staff: 5
  • Price/Quality ratio of the product and final customer satisfaction: 5

Comments: “We asked several times Simple&Smart for support and they answered immediately, reacting always promptly and providing the correct solution focused on the customer satisfaction”.

Mr. Dimitri Braini
MEDIMPEKS DOO - SLOVENIA

Honestly for me very good service, quickness and good product especially for the price and quality.

Mr. Saverio Cosentino
SK MEDICA SC - Tenerife
  • Opinion on the product and delivery times (from 0 to 5): 4 for the product, 5 for the delivery times
  • How fast is the staff in sending replies, documents, info. etc…?: 5 excellent
  • Express your satisfaction on technical knowledge and courtesy of the staff: 5 excellent
  • Price/Quality ratio of the product and final customer satisfaction: 4
Mr. George Papaioannou
CYPRUS PHARMACEUTICAL ORGANIZATION LTD - Cyprus
  • Opinion on the product and delivery times (from 0 to 5): 4 for the product, 5 for the delivery times
  • How fast is the staff in sending replies, documents, info. etc…?: 5 extremely fast
  • Express your satisfaction on technical knowledge and courtesy of the staff: 5
  • Price/Quality ratio of the product and final customer satisfaction: 4
Mr. Marco Carvalho
UTRADE LDA - Portugal

Simple&Smart Italy makes a really good dental unit with a great relation between quality and price. SS_ONE unit is easy to service and having a spare part kit you minimize the risk of a break in your dental work. The producer’s website presents all the unit’s details in a professional, easy to understand way thanks to lot of videos and necessary documents. The response for an inquiry is immediate via email or phone.

Mr. Lukasz Michalak
SIMPLESMART POLSKA - Poland
  • Opinion on the product and delivery times (from 0 to 5): 5
  • How fast is the staff in sending replies, documents, info. etc…?: 5
  • Express your satisfaction on technical knowledge and courtesy of the staff: 5
  • Price/Quality ratio of the product and final customer satisfaction: 3

The Assistance provided by the team Simple&Smart are very prompt and professional. We installed 4 dental units and we had a couple of challenges.

Dr. Sivakumar Subramaniam
AL FARSI MEDICAL SUPPLIES - Oman
  • Opinion on the product and delivery times (from 0 to 5): 4
  • How fast is the staff in sending replies, documents, info. etc…?: 5 – it is ok!
  • Express your satisfaction on technical knowledge and courtesy of the staff: 5
  • Price/Quality ratio of the product and final customer satisfaction: 4

Suggestion:  It will be ok if you reduce the price of the options with 10%

Comments:  Excellent machine! Excellent service! Excellent customer satisfaction!

Mr. Rosen
VITAL DENS GRUP LTD - Bulgaria

A great unit in relation to quality/price that is becoming our flagship product. The customers are satisfied and this is leading to an increase in demand. Our collaboration with Smart & Simple is good, because it is a company made of serious professionals who follow us in all our needs. In addition, there is an excellent personal relationship built on clarity, transparency and attention to each other’s needs.

Mr. Diego Vedovati
LINEA DIRETTA SRL - Italy
  • How fast is the staff in sending replies, documents, info. etc…?: 5
  • Express your satisfaction on technical knowledge and courtesy of the staff: 5
  • Price/Quality ratio of the product: 4

 

Mr. Enrique Blanco
CEDI EUROPE BV - The Netherlands

I bought an SS Dental Unit during the fair in Cologne, they installed the unit at 8 am the next day, which was Sunday! Fast, accurate and timely service. Two years have passed and I have not had any problem. I recommend it.

Dr Chibac A.
Cologne - Germany

Excellent Chap!

From to hospitality when we visited the factory to some of the best support a dealer could expect. A really innovative and proactive thinker, giving a no fuss attitude to communications either email or one of the many others. We like what cris has created and strive to deliver his vision to end users in the UK. Well done cris.

Mr. Paul Sutcliffe
CEO of SSD Group - UK

Fast in response, young and very clever. In addition to the product, with excellent value for money, I found some very smart people.

Dr. Thomas
Cologne - Germany

I bought two units for my clinic, we had a small problem with a faulty switch on a machine, immediately solved, using Whatsapp and a custom video. Super Super!!

Dr. Barbara S.
Cologne - Germany

Having found the SS_one and met virtually with Cris I felt best to fly over and see if the words on the tin were actually true, and a day and a half with Cris and his wonderful team ensured the ethos he told me about was correct, and to my surprise the Simple&Smart product stood by this also. We ordered one on the visit and received it in our UK headquarters in Plymouth in a really short time, after installing it we were amazed! And the proof of the quality of the product was visible when we had our launch day, with a sale of three in a day and more following we were amazed as our clients selected the ss_one based on its comfort and ergonomics but also its price and support.

Mr. Paul Sutcliffe
CEO of SSD Group - UK

We have over 15 units out in the UK now and this is in a short period of time, each and every client is happy and each unit is proving the simple and smart feeling is true, as we have had nothing but praise for the units. Were happy to be the UK dealer and also  position the SS product in our portfolio of Quality products, and look forward to the range of equipment being creatively extended.

Mr. Paul Sutcliffe
CEO of SSD Group - UK

Two years ago, after we have sold, installed and offered maintenance for more than two thousands of different types of dental units we were pleasantly surprised when we have discovered Simple&Smart concept of making dental units. We understood immediately that their philosophy of making a simple, functional, extremely reliable dental unit with an astonishing design is an excellent choice. Now, after we have sold and installed a few dozens of SS _One dental units, we are more confident than ever that Simple&Smart concept is a new way that will generate more and more satisfied customers. It is absolutely clever to use simple and reliable technology inside the unit, to customize it with …

Mr. Mircea Pop
NASTIMED SERV - Romania

…excellent instruments according to every customer needs and to use the most actual communication technology in order to offer quick maintenance information. Beside this “technical” advantages the relation that Simple&Smart develops with his customers is extremely open and honest giving the certitude that any kind of eventual problem is solved fast and accurate giving the doctor the possibility to focus on what is really important on their work.
In my personal opinion, this kind of smartness, technology and simplicity based on an open relation with the manufacturer is the best way that a dental unit should be build and I definitive recommend Simple&Smart.

 

Mr. Mircea Pop
NASTIMED SERV - Romania

We have to tell you that we are really happy with our new units!!!

As you know we were extremly skeptical to buy them because we did not know you and your company and it was in some way a risk to change all 5 units – what if this would have been a problem ?

Now we are happy and thankful that we met someone like you – you did a perfect job and everything was working from the first moment and it still does…

Dr. Franz e Ms. Rafaela
AUSTRIA